Refund and Return Policy
At Easylife Markets, we want you to be completely satisfied with your shopping experience. If you’re not happy with your purchase for any reason, we’re here to help. This Refund and Return Policy outlines our guidelines for returning products purchased on our platform. If you have any questions or concerns, please don’t hesitate to contact our customer support team for assistance.
We accept returns for defective and non-defective products
1. Returns and Exchanges
We understand that sometimes things don’t work out as expected, which is why we offer a hassle-free return and exchange process. If you’re not satisfied with your purchase, you may be eligible for a return or exchange within 30 days from the date of delivery, subject to the terms and conditions outlined below.
2. Eligibility
To be eligible for a return or exchange, the following conditions must be met:
– The item must be unused, in its original packaging, and in the same condition as when you received it.
– The item must have been purchased directly from Easylife Markets. We are unable to process returns for items purchased from third-party sellers on our platform.
– Certain products may be ineligible for return or exchange due to hygiene reasons, perishable nature, or other restrictions. Please refer to the product description or contact our customer support team for more information.
3. Refund Process
Once we receive your returned item(s), our team will inspect them to ensure they meet the eligibility criteria outlined above. If the return is approved, we will process a refund to the original payment method used for the purchase within 10 days.
4. Exchange Process
If you requested an exchange, we will process the exchange as soon as possible, subject to product availability. If the desired item is out of stock, we will issue a refund for the original purchase amount instead. You will be notified via email once the exchange is processed.
5. Return Shipping Costs
Return shipping costs are free. If you receive a damaged or defective item, please contact our customer support team immediately for assistance.
6. Non-Returnable Items
Certain items may not be eligible for return or exchange, including:
– Custom or personalized products
– Items marked as final sale or clearance
Please refer to the product description or contact our customer support team for more information about the return eligibility of specific items.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within immediately to report the issue. We will work with you to resolve the issue promptly, whether it’s providing a replacement, issuing a refund, or offering store credit.
8. Contact Us
If you have any questions, concerns, or need assistance with a return or exchange, please don’t hesitate to contact our customer support team at [info@easylifemarkets.com](Phone: +1 (252) 701 1134). Our friendly and knowledgeable representatives are here to help you every step of the way.
Thank you for choosing Easylife Markets. We value your business and strive to make your shopping experience as easy and enjoyable as possibly
